I went to a small accounting firm that had many clients and every night they would workout any new accounts, update any active and archive closed accounts. If all the work was tracked automatically, the firm would save time and money and would open an opportunity to gain better insight into their business such as time to completion, bottlenecks, common issues, etc.
This got me thinking:
“What if they had a system that tracks and displays information in real-time? Could this include historical information? How much would it cost?”
So, I decided to develop such a system: a flexible metric engine that could be applied to any mom-and-pop shop. Throughout this project, I will be using these articles as a journal, posting updates as development progresses. I want to share successes, failures, tools used and decisions I make.Welcome to my journey through…
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2 responses to “Mom-and-Pop shops need metrics too!”
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